Monday, February 11, 2008

Communication Elements

Communication Elements

Body language
Voice quality
Intention
Manner: directness, sincerity
Dress and clothing (style, color, appropriateness for situation)
Visual aids, animation
Eye contact
Emotional content, energy, strength
Self-concept
Concept of others
Listening, hearing the underlying message
Speaking from the heart
Energy
Setting, time, place, timing
How the messenger holds the message
Sensitivity
Rhythm and pacing
Attitude and confidence
Rapport
Agenda
Purpose of communication - knowing what you want to communicate
Clarity
Silence, centering, looking

Attentiveness to speaker
Eye contact
Intention be fully awake and aware
Openness: to other person and your own
Paying attention
Listening to yourself
Feedback
Body language
Change in pattern
Expectations about person speaking, about their message, about their agenda

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